You want happy guests because happy guests equate to more bookings. Guests that are pleased are more likely to rebook with you and leave you good reviews. Plus, they'll most likely tell their friends and family about you. Simply put, a great guest... (Read More)

About 30 percent of Americans suffer from allergies, according to WebMD. That's nothing to sneeze at, pardon the pun! Itchy, watery eyes, runny noses, sneezing and other symptoms can be annoying at best. What does this have to do with your... (Read More)

Someone posted a negative review of your property online for all the world to see. Yikes! Your first instinct might be to get angry, but we encourage you to take a step back before you do anything rash. Acting on anger usually doesn't end well... (Read More)