Sometimes it’s nice to give guests a personal greeting. However, it’s not necessary. In many cases, you can simply follow a few steps to make sure your guests are given a great welcome without even needing to be there. This can be especially helpful if you have a large check-in window.
Start off by making it easy for your guests to enter the property. You can hide a key somewhere and give them clear instructions about where to find it. You can upgrade to smart locks and make everyone’s life a little easier. Codes can easily be changed between guests. No one will need to worry about carrying a key around, getting locked out, or losing it. Just make sure your smart locks are charged before the guests arrive.
You can welcome your guests by providing a handy guidebook either digitally or within the rental. The guidebook should include tips on how to use the appliances as well as property rules and information about check-in and check out. It’s also a good idea to provide information about the surrounding area. In addition, let your guests know how to reach someone if there is a problem.
Another way to welcome guests that will help your property stand out is a welcome basket. You can include some local treats or some standard favorites. You may even want to ask local restaurants or shops if they want to contribute gift cards, merchandise, or coupons to put in these gift baskets. This is a great way to support fellow business owners and encourage your visitors to put money back into the community.
In addition to the warm welcome, don’t forget to make sure your guests have everything they need in the rental. Offer the essentials to help their stay go smoothly, including toilet paper, soap, dishes, and paper towels. You can also add some standard pantry items like coffee, creamer, sweetener, salt, and pepper.
At least once during their stay, check in with your guests to see how they’re doing. Ask them if there is anything they need and how they like the property. Make sure they seem satisfied.
Even if you’re not there to greet your guests upon arrival, you can still welcome them with excellence. Let us help. At PMI, we can make sure your short-term rental is ready with a guidebook, supplies, and a welcome basket. We can ensure that a local manager is available to offer assistance. Visit our website to learn more. https://www.breckenridgevacationrentalmanagement.net/.
