One of the things to take into consideration when running a short-term rental is that you want your neighbors to be OK with it. Your neighbors’ satisfaction can affect your success as a short-term rental landlord.
Not only can you end up with complaints, but you could also end up with fines if there are violations being made. On the other hand, if your neighbors are on your side, they could report any potential issues regarding your property to you directly. They could keep an eye out for intruders or issues with tenants.
You can see how getting to know your neighbors and keeping them happy can work in your favor. So, how do you improve these relationships?
First, you need to know your short-term rental neighbors, at least a little. Make sure to always be friendly when you see them outside. Introducing yourself and getting to know your neighbors is even better. In fact, it can be very beneficial to have a talk about your short-term rental and what exactly it entails. If you run background checks, let your neighbors know that as well. Let them know they can reach out to you (or your project manager) directly if there is an issue. Provide them with contact information. That way they know you care, and you can be the first to hear if there is an issue that needs to be resolved.
When you talk with your neighbors, see if they’d like to know when new tenants are arriving. That may put their minds at ease if they see people they don’t recognize outside “lurking” near their home. Also, be sure to keep in touch with your neighbors and check-in with them periodically to see how things are going and if they’ve had any issues with tenants.
When tenants are booking, provide them with ground rules for the house. There may be certain noise regulations they need to follow like quiet hours. You can advise against parties. Also, you can give them regulations involving any common areas if the neighborhood has shared amenities. Advise them where recycling and trash go. Let them know where they are to park (you can share a picture or a video so they have clear instructions upon arrival). And, include any other rules that they should be abiding by. You can even require a security deposit to encourage tenants to follow the house rules.
If a problem occurs, make sure that you address it immediately. You want to do your best to keep your neighbors happy. If something goes wrong, talk with the neighbors and provide them with an apology or a gift if appropriate.
Cultivating relationships with your neighbors can help strengthen your short-term rental investment. Use these tips to improve these relationships and get ahead of any potential problems.
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